Rebate99 Terms and Conditions — Complete Guide for Malaysia Members

Welcome to rebate99, an online casino platform built specifically for Malaysian players. These Terms and Conditions constitute a legally binding agreement between you (hereinafter referred to as "Member" or "User") and rebate99 (hereinafter referred to as "Platform", "We", or "rebate99"). By registering, accessing, or using any part of the rebate99 platform, you acknowledge that you have read, understood, and agreed to be bound by all the terms, conditions, policies, and guidelines contained in this document.

If you disagree with any part of these terms, you are not permitted to use rebate99's services. We encourage all members to read this document thoroughly and to contact our support team if there is any confusion or questions.

1 General Terms

Rebate99 provides an online gaming platform covering Live Casino, Slots, Sports Betting, table games, and various other game categories. The platform is intended solely for entertainment purposes for eligible adults under their local laws.

• The rebate99 platform is for personal, non-commercial use only.
• You agree not to use this platform for any purpose that violates applicable laws or regulations.
• Rebate99 reserves the right to modify, suspend, or terminate any part of the service at any time without prior notice.
• All official communications between rebate99 and members will be conducted via the email address registered to your account.
• The languages used for official interpretation of this document are Bahasa Melayu and English; in the event of any conflict, the English version shall prevail.

2 Account Registration

To fully use rebate99's services, you need to register and open a valid account. Registration is free and straightforward, but several basic requirements must be met:

• Minimum Age: You must be at least 18 years old to register and use the rebate99 platform. rebate99 does not permit underage individuals to create an account or use any of our services.
• One Account Per Individual: Each individual is permitted to hold only one active account at rebate99. Multiple account registrations by the same individual, whether using different names, IP addresses, devices, or payment information, are strictly prohibited and may result in the closure of all associated accounts.
• Accurate Information: You must provide truthful, accurate, and up-to-date information during registration. Any false or misleading information may result in your account being suspended or closed without a refund.
• Password Confidentiality: You are solely responsible for keeping your password and account login details confidential. rebate99 will not be liable for any losses arising from negligence in maintaining your account security.
• Update Information: You must update your personal information promptly if any changes occur, to ensure your account records remain accurate.

3 Deposits & Withdrawals

Rebate99 supports a range of payment methods suited for Malaysian players, including bank transfers to major banks such as Maybank, CIMB, Public Bank, and RHB, leading e-wallets, and other digital payment methods listed on our Withdrawal page.

Deposit:

• The minimum deposit amount is as specified on the platform's deposit page at the time the transaction is made.
• All deposits are processed instantly and credited to your account automatically once the transaction is confirmed.
• Rebate99 does not charge any processing fees for deposits; however, your financial institution may impose its own charges.
• You may only deposit funds using payment methods registered in your own name. The use of third-party accounts for deposits is prohibited.

Withdrawal:

• Withdrawal requests are processed within a timeframe determined by your VIP level — Diamond VIP members enjoy processing times as fast as 30 minutes.
• All withdrawals will be paid via the same payment method used for your deposit, subject to availability.
• Your first withdrawal requires successful identity verification (KYC) before it can be processed.
• Daily and monthly withdrawal limits vary by the member's VIP tier. Check our VIP page for more details.
• Rebate99 reserves the right to delay withdrawals for security review purposes if suspicious activity is detected on an account.

4 Bonuses & Promotions

Rebate99 offers a variety of bonuses and promotions from time to time to reward our members. Each bonus and promotion is subject to specific terms and conditions set at the time the offer is made, and those terms form part of this agreement.

• Wagering Requirement (Rollover): All bonuses awarded by rebate99 are subject to a minimum wagering requirement before any withdrawal can be made. The specific rollover requirement will be stated in each promotional offer.
• One Bonus Per Promotion: Each promotion may only be claimed once per member, unless otherwise stated in the respective promotion's terms.
• Bonus Abuse Prohibition: Any attempt to abuse the bonus system, including but not limited to hedge betting, bonus arbitrage, or the use of multiple accounts, will result in immediate cancellation of all bonuses and possible account closure.
• Validity Period: All bonuses have a set validity period. Bonuses not used within that period will be automatically forfeited.
• rebate99 reserves the right to: Modify, suspend, or terminate any promotion at any time without prior notice, and decline bonus issuance to any account suspected of abusing the system.

5 Game Rules

All games available at rebate99 use Random Number Generator (RNG) technology that has been audited by accredited independent bodies, ensuring fairness and randomness in every game outcome. The following general rules apply to all games:

• The results of completed games are final and cannot be disputed, unless there is clear evidence of a technical failure that affected the outcome.
• In the event of a technical disruption or connection failure during an active game, rebate99 will endeavour to restore the game session based on saved server records.
• Wagers placed during a known system outage or technical error may be voided and the funds returned to your account balance.
• The use of automation software, bots, scripts, or any tools designed to gain an unfair advantage in games is strictly prohibited.
• Rebate99 reserves the right to void any winnings obtained through illegitimate means or by exploiting software bugs.

6 Daily Rebate Program

The daily rebate program is one of the key features that sets rebate99 apart from other platforms in Malaysia. The following terms govern our rebate program:

• Rebate is calculated based on the total valid wagers you place within each calendar day's 24-hour period.
• Rebate percentages vary by game type and member VIP level — full details are available on our promotions page.
• Rebate is automatically credited to your account the following day, typically before noon Malaysia time.
• Credited rebate funds can be used directly for gameplay or withdrawn, subject to the low minimum wagering requirement as specified in the rebate programme.
• Rebate is not awarded for cancelled wagers, wagers with odds below the minimum qualifying threshold, or wagers placed using certain bonus funds.
• Rebate99 reserves the right to review and adjust rebate rates from time to time. Members will be notified by email if any significant changes occur.

7 VIP Program

The rebate99 VIP Program consists of five tiers — Bronze, Silver, Gold, Platinum, and Diamond — with each tier offering increasingly exclusive privileges. Eligibility for VIP tier upgrades is determined by cumulative deposit and wagering amounts within the designated period.

• VIP tier upgrades happen automatically once you reach the threshold set for each tier.
• VIP downgrade may occur if your wagering activity falls below the minimum threshold within the designated evaluation period.
• Each VIP tier comes with distinct privileges, including higher rebate rates, increased withdrawal limits, priority customer support, and exclusive bonuses.
• Platinum and Diamond members enjoy dedicated personal account manager services, available 24/7 to meet their needs.
• Invitations to exclusive events and special offers for the highest-tier VIP members are at rebate99's discretion and are not guaranteed as an automatic entitlement.

8 Account Security & KYC Process

Rebate99 enforces a strict Know Your Customer (KYC) policy to ensure the safety of all members and compliance with platform requirements. KYC verification is mandatory before your first withdrawal is processed.

• Required Documents: A valid identity card or passport, recent proof of address (no older than three months), and proof of ownership of the payment method used.
• Verification Period: KYC documents are typically reviewed within 24–48 business hours. VIP members enjoy faster processing.
• Temporary Exclusion: rebate99 reserves the right to temporarily suspend accounts that fail to complete the KYC process within the designated timeframe.
• Data Encryption: All submitted documents are stored with 256-bit SSL encryption and are accessible only by authorized verification personnel.
• Two-Factor Authentication (2FA): We strongly encourage all members to enable 2FA for an additional layer of security on their accounts.

9 Account Management & Closure

You may close your rebate99 account at any time by contacting our customer support team. Prior to closure, all eligible balances will be processed for withdrawal in accordance with standard withdrawal procedures, subject to KYC requirements being met.

• Rebate99 reserves the right to close or suspend accounts without prior notice in the event of a breach of these terms, fraudulent activity, attempted money laundering, or any other unlawful activity.
• Accounts inactive for more than 12 consecutive months may be subject to an administrative fee or closure in accordance with our inactive account policy in effect at that time.
• Any bonus balance that has not met the wagering requirements will be automatically forfeited upon account closure.
• The decision to close or suspend an account due to a terms violation is final, and rebate99 is under no obligation to disclose detailed reasons.

10 Disclaimer & Limitation of Liability

Rebate99 provides its platform "as is" and makes no express or implied warranties or representations regarding the accuracy, reliability, or completeness of the services provided.

• Rebate99 is not liable for any financial losses incurred by members while using the platform, whether resulting from game outcomes, technical failures beyond our control, or third-party service disruptions.
• Rebate99's maximum liability to any member under any circumstances is limited to the total net deposits made by that member within the 30 days preceding the claim.
• Rebate99 is not liable for any indirect, consequential, special, or punitive losses arising from the use of our platform.
• Internet services, mobile networks, and third-party technology infrastructure used to access rebate99 are beyond our control; we are not liable for any disruptions arising from such factors.

11 Responsible Gaming

Rebate99 is committed to promoting responsible gaming and protecting the well-being of our members. We provide a range of tools to help you manage your gaming activity wisely:

• Deposit Limit: Set daily, weekly, or monthly deposit limits to manage your spending.
• Session Time Limit: Set a limit on your gaming session duration to avoid excessive play.
• Self-Exclusion: Take a break from gaming for a set period — from one day to several months.
• Self-Exclusion: Option to permanently self-exclude from the platform if needed.
• Activity Monitoring: Review your betting history and transactions at any time through your account.

If you feel that gaming is starting to have a negative impact on your life, we encourage you to use these tools or contact our support team for assistance. More information is available on the Responsible Gaming us.

12 Terms Amendment & Governing Law

Rebate99 reserves the right to amend, update, or replace these Terms and Conditions at any time. Amendments take effect immediately upon being posted on our platform. It is your responsibility to review these terms periodically to ensure you are aware of the latest version.

Your continued use of the rebate99 platform after any amendments have been made constitutes your acceptance of the revised terms. If you disagree with the changes, you have the right to close your account in accordance with the procedure set out in Section 9 above.

These Terms and Conditions are governed by the laws applicable in the jurisdiction where rebate99 operates. Any dispute arising from or in connection with these terms shall be resolved through binding arbitration, and the arbitrator's decision is final and binding on both parties.